What are DNS Template Setup?

We are thrilled to introduce our latest feature, the DNS Templates, aimed at streamlining the DNS setup process. You can find this feature in your Sun Server account under the Advanced DNS tab. It can be utilized if your domain name is currently pointing to our BasicDNS or PremiumDNS services. At the moment, you can only link your domain to a Shopify, Weebly, or Wix account.

Please note that, in the case of Wix, your website must be upgraded to a Premium Plan before you can connect your domain. You can find more information on this in the provided article.

For a smooth setup of a Shopify DNS Template, Weebly DNS Template, or Wix DNS Template, it’s important to remove or replace certain conflicting records with the necessary ones, such as new A records. We highly recommend saving your current settings so that you can easily revert to them if necessary.

Additionally, please be aware that when the Host Records section already contains various settings, our system will attempt to identify potential conflicts between the records and apply the desired settings while preserving the original meaning.

What is PTR Record?

A PTR (pointer) record maps an IP address to the domain name. It’s often called a “reverse DNS entry” because it converts an IP address to a name.

PTR records are mostly used as a security and anti-spam measure, to verify that a mail server address is allowed to send an email to a particular hostname. The reverse DNS entry checks if a server name is indeed associated with an IP address from where the connection was initiated.

In order to set up a reverse DNS entry that will connect an IP address to your domain (e.g., 127.0.0.1 should be mapped to yourdomain.com), you will need to contact your IP address provider to create a PTR record for the IP address.

Please keep in mind that PTR records are supported on our VPS and dedicated servers only. Still, it is also possible to create the PTR record on Shared and Reseller packages if you have a dedicated IP address. For that, reach out to us via Live Chat so that we can set the required PTR record.