What exactly is an Outlet Server?

Outlet Servers are previously-used generation servers offered at a discounted price. Since the hardware has already been fully paid for, Outlet Servers present an economically and environmentally advantageous solution. These servers are robust and well-equipped, located in the PhoenixNAP datacenter. They come with set configurations, allowing you to choose your preferred operating system, web panel, and billing platforms. It’s important to note that Outlet Servers do not come with a 100% uptime guarantee due to their prior usage.

What does User-Responsible Server Management refer to?

User-Responsible Server Management, as the name suggests, places the responsibility for managing a server squarely on the user. This means that users are expected to have a solid understanding of Linux and command-line operations to ensure the server functions correctly. The responsibilities under this management type typically include:

1. Initial server setup and configuration
2. Detection and resolution of hardware issues
3. Server reboot (upon request)
4. Full root access

What type of Server Management applies to Outlet Servers?

Outlet Servers are only available with User-Responsible Server Management. This means that users are required to take on all aspects of managing these servers themselves, except in the case of hardware replacement where some support may be provided.

How do I know my Outlet Server is in operating condition?

All our Outlet Servers are rigorously tested to ensure they are in perfect working order. However, like any older servers, occasional malfunctions can occur. In the unlikely event of such issues, we are more than willing to offer a replacement for any affected parts or the entire server.

If you’re not entirely satisfied with your Outlet Server, you have the option to cancel and receive a refund (excluding license costs) within one week from the initial delivery date.